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1-Week Business Email Simulation Program

Program Cost: INR 799.00 (includes GST)

7-day “Email Communication & Business Logic” program you can use immediately as a week-long training or assessment series. Each lesson simulates a different business domain and role (marketing, finance, HR, operations, etc.), requiring the learner to understand context, hierarchy, tone, and intent.
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Program Introduction

Program Introduction

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Syllabus and Module Index

Explore modules and expand each card to view lessons.

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Program Introduction

In this day and age of Generative AI, you can always create a beautiful mail out of a prompt, in many cases the final mail will be a 1000 times better than the original mail in the prompt. But, more than often, these AI generated mails miss the poin…

Lessons

Program Introduction

Free
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Day 1 – Client Negotiation (Sales Manager)

Day 1: Client Negotiation Case Role: Sales Manager Company: Mechtron Equipments Pvt. Ltd. Industry: Industrial machinery (specializing in fabrication and packaging automation systems) Product: MX-2000 Automatic Pouch Packing Machine Location: I…

Lessons

Writing a Persuasive Business Proposal

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Handling Price Negotiation Professionally

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Following Up Without Pressure

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Day 2: Supplier Crisis Management — Lessons & Assessments

Role: Operations Executive Company: FreshWave Beverages Pvt. Ltd. Industry: Packaged beverage manufacturing Situation: A supplier delay is threatening the production schedule of a new product line launch. Your Boss: Mr. Ankit Mehra (Plant Manage…

Lessons

Managing External Stakeholders under Pressure

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Coordinating Internally During Disruption

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Managing Client Expectations Transparently

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Day 3: Internal Team Conflict — Lessons & Assessments

Role: HR Manager Company: BrightMedia Digital Solutions Pvt. Ltd. Industry: Marketing & Advertising Your Boss: Ms. Divya Rastogi (Head of HR) Employees involved: Riya Singh — Senior Content Strategist Karan Patel — Graphic Designer Busi…

Lessons

Approaching Conflict with Empathy and Confidentiality

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Documenting and Reporting Conflict Neutrally

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Reinforcing Positive Workplace Behavior

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Day 4: New Product Launch — Lessons & Assessments

Role: Marketing Associate Company: EcoBlend Appliances Pvt. Ltd. Industry: Home & Kitchen Appliances (sustainability focused) Supervisor: Ms. Anjali Bose — Marketing Head Other Stakeholders: Mr. Sahil Verma — Sales Manager Ms. Kavita Joshi…

Lessons

Writing Internal Announcements that Inspire

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Coordinating with External Agencies

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Customer Communication & Launch Offers

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Day 5: Financial Discrepancy — Lessons & Assessments

Role: Accounts Executive Company: NovaTech Engineering Systems Pvt. Ltd. Industry: Industrial Automation & Machinery Supervisor: Mr. Vikas Menon (Accounts Manager) Stakeholders: Vendor: Ms. Meena Iyer — Accounts Head, ProFast Fabricators Pvt.…

Lessons

Requesting Clarification Professionally

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Internal Reporting and Audit Coordination

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Communicating Resolution to Vendor

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Day 6: Client Complaint Resolution — Lessons & Assessments

Role: Customer Success Lead Company: InnoServe IT Solutions Pvt. Ltd. Industry: SaaS / IT Services Supervisor: Mr. Ajay Bhatia (Head of Customer Operations) Client: Ms. Priya Nanda — Operations Head, Zenith Retail Pvt. Ltd. Business Case Backgr…

Lessons

Responding to Complaints with Empathy

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Internal Coordination for Issue Resolution

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Retaining the Client through Resolution and Reassurance

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Day 7: Performance Review & Feedback — Lessons & Assessments

Role: Team Leader — Sales & Client Acquisition Company: BluePeak Consulting Services Pvt. Ltd. Industry: B2B Consulting & Market Research Supervisor: Ms. Neha Rawat (Regional Manager) Team Member: Mr. Aditya Mehra — Sales Executive Business Cas…

Lessons

Delivering Balanced Feedback

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Objective Reporting to HR

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Motivating Through Follow-Up

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